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Wilson Backcountry Sports
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If I could give Andy and Kichon more than 5 stars, I would! I am from the Northeast, and have been shopping for a full suspension mountain bike for the past few months. The pandemic has made it very hard to find and demo bikes, as we all know. I popped into this shop, just to see what they had in stock—no intention of buying anything. Andy was happy to let me ride a Yeti SB140 C2 around the lot and answer all of my questions about the bike, knowing I was from Boston and was most likely NOT going to buy it. After riding the bike, I asked if it would be worth renting a bike from them for 2-3 hours...Kichon offered to drive me up to the top of Teton pass, so I could do an epic ride from the top of the pass back into Wilson. Their kindness made me REALLY want to give them my business. I left, did some research on the Yeti, emailed them back to let them know I was interested, and they offered to hold the bike, so I could go back and try it on a single track trail near the shop. Well, long story longer...I tested the bike, bought it, and Andy & Kichon's kindness didn't end there. I don't know if they go as far above and beyond for everyone they work with, but I felt incredibly special and valued. This is the local bike shop you gotta support!! Oh, and the shop dogs were SO CUTE!!!
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The best local ski and bike shop! Conveniently located at the base of the pass; they have all great mountain biking apparel, especially for the ladies. Super knowledgeable staff that can fix almost any broken bike or ski. And they have dogs, many dogs to pet while you shop. Also located next to a bagel shop so you really can’t go wrong. Highly recommend stopping in for great stickers, gear banter and impulse buys!
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Super rude and condescending on the phone…I never thought I would say this, but I’m gonna go to REI instead. I like supporting local businesses but when employees are rude and pretentious, not a chance. Bye bye Wilson backcountry, you were cool when Andy was the boss…RIP
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Just dropped off 2 bikes to WBS!! The crew was very knowledgeable and helpful to us!! Best shop in the valley!! They always do a great job on our skis and bikes! Thanks for being such an awesome shop!!
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Andy and co. took great care of me and my two kids, setting us up with high quality mountain bikes and great advice on where to go. To quote my son "Best ride ever." Couldn't be happier and glad to support a local shop!
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