White Buffalo Club

White Buffalo Club Jackson Wyoming 83001-1254

Only three blocks from charming Town Square, enjoy one of Jackson’s nicest luxury hotels full of Western charm & a modern American steakhouse too!

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  • A G   Sep 22, 2022

    Don’t let this 5 stars FOOL YOU also. I would give 0 stars after my interactions booking a suite. I’m getting married next year in Jackson Hole, dream/destination wedding and booked the “Pearl” Suite within the WBC. I received an email last week that informed me that the owners are giving us one option to relocate from our suite. I was confused and looked for other options as this was a major point of our groomsman and groom getting ready/pictures and expressing our situation. After lots of back and forth trying to come up with a solution and denying the option they gave us which had no view and not nearly as nice as the suite we booked months in advance i was told, “ that the owners have taken back this offer, in fact they have also decided that they will be taking their unit and we will be requiring to relocate your stay. This unit will no longer be available.” I was given the offer less than 24 hours ago for the groomsman etc. to come in for pictures only. This was not an option either as they were going to be getting ready in the suite before the wedding. if you have been married you understand the process of the pictures & groomsman. They took back this offer less than 24 hours after offering it. This review is solely about the Owners of the suite. If you get as far as myself they will turn you around months after making your reservation and putting a hefty 50% deposit down. Think twice. I had a lot of help from the assistant director of sales from Ravello Media and am appreciative of HER professionalism.

  • Paige Sheeran   Aug 13, 2022

    Amazing hotel! The room itself was very updated and had a nice kitchenette area. The hotel had a garage to park in and a nice restaurant. They even had flavored, complimentary water in the lobby. Would definitely recommend!

  • Katie Makurat   Jul 17, 2022

    This place is....confusing. It's a beautiful hotel, the rooms were clean and updated. It felt like there was nobody there besides the house keeping (who were very friendly). My biggest complaint is that the elevator was broken during the duration of our stay (July 1-5). We were staying there for our destination wedding and had a lot of bags, boxes, etc. and people coming to the room for hair/makeup. When I asked the people at the front desk (when I could find them) about the elevator there seemed to not be any urgency to get it repaired. The front desk people were at times, hard to locate. One of the front desk employees was very rude to one of my friends when my friend arrived to get ready for the wedding with me. We were on the 3rd floor (when again, with no elevator got a little old). I don't think I saw maybe more than one other patron of the hotel on the 3rd floor the whole time we stayed there....maybe people are opting to stay at other more highly rated hotels. Overall, a nice facility. We got a drink at the restaurant and people were complimenting the food. It just felt....empty, cold, and non-inviting.

  • Steve Manuel   Jul 01, 2022

    'll start with the good. The hotel and the rooms are very nice and the staff was very helpful. The rooms are decorated nicely and are very clean. However, there were 2 deal breakers. First of all, the elevator was out of order. I felt that this should have been disclosed prior to our stay. I have a disability and it was very hard to walk up and down several flights of steps to my room without help from my family. The staff did help us with the luggage, but had I known about the broken elevator, I would have picked another hotel to stay at. Secondly, the hotel is on a truck route. If you stay here, you will hear the trucks going by all throughout the day, starting as early as 5:00 a.m. in the morning. If you're expecting to sleep in or take a nap, this will be a problem unless you stay in one of the few back side rooms. If they remedy these issues, it would be a very nice place to stay. But with these unresolved problems, I wouldn't recommend it at this time.

  • Erin A   Sep 18, 2022

    I usually don’t write reviews, but after reading the negatives I feel the need to share our experience. My husband and I have nothing but great things to say about this hotel. Our room was spacious and modern. Everyone was friendly to us, including restaurant staff. The washer and dryer in the room was so nice to have especially after a few days in Yellowstone and the Tetons. They offer yoga and a small breakfast in the morning. The restaurant downstairs was incredible and location relative to downtown was perfect. I wish we could have stayed longer but we will be back!

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