Western Wyoming Dermatology and Cosmetic Surgery

My question: is this practice's core principle to provide service or simply to generate a profit for the corporate umbrella? Example: After being instructed by email to fill out all forms online, which was also an unhappy and time consuming task, I was then handed a clipboard upon checkin with an apology that that system was not functional. When reported to headquarters "40 times" nothing was done about it. This is emblematic of a lack of care, concern and professionalism, which is also reflected in the tired appearance of the offices. The good staff seem to be taken advantage of by the head office in Florida from where they run about 150 clinics. A little digging revealed that this sorry situation is common with both unhappy patients and employees as well: from ChatGPT "🌐 Overall Reputation While some patients report positive experiences, the organization has received mixed reviews: Yelp: Average rating of 2.7 out of 5 stars based on 1,652 reviews, indicating general dissatisfaction among customers. Yelp Glassdoor: Employee reviews average 2.6 out of 5 stars, with only 31% of employees recommending the company, citing issues like lack of appreciation and a challenging work environment. Indeed: Some employees describe the environment as stressful, with reports of poor management practices." My advice: until they put patients, doctors and staff ahead of profit, go elsewhere.

DO NOT GO HERE FOR ANNUAL SKIN CHECKUP. This practice refuses to bill for an annual skin checkup. I confirmed with their new corporate they will not use that billing code. You will be billed for a regular office visit (which this is considered an speciality visit) and will not be able to benefit from your free annual exam if your insurance offers that. Their suggestion is to have the annual skin check done by your primary care doctor, which is laughable as those doctors are not dermatologists. Of course none of this will be told to you when you book the appt and ask for an annual skin check. Shameful. It also took weeks for someone from their corporate billing to return my phone calls. Another Jackson Hole medical practice gobbled up by corporate greed.

I always look forward to seeing Jenny for my annual skin check-up, because it’s very thorough, from scalp to toes! I’ve been a client here for years, and the people working the front desks are so helpful and thorough also, setting up the next appointment, answering questions about the skin creams and lotions that I always buy on my way out. I’m giving it 5 stars ⭐️ 🌟 ⭐️ 🌟 ⭐️ because of their professionalism, and the care that they give.. always a pleasant experience!

Jenny was excellent. Very helpful and not in a rush. The MAs and secretary were all very kind.

Great level of care. I also love the text reminders to make sure I make my appt. Thanks team