US Bank

185 Powderhorn Ln, Jackson, WY 83001, USA

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  • Diana Yamchenko   Sep 03, 2018

    All staff are so friendly and nice, I always get the best customer service. They can solve any problems and answer for all questions what I have. Karen is my favorite teller.

  • Alex Kirk   Jul 14, 2021

    Good service, Alix help quick and professionally , thank you

  • Hanna Edens   Jul 13, 2021

    I am very disappointed in the lack of transparency, especially after having a 1-on-1 meeting with one of your employees Alix to set-up a local checking account. You all were running a promotion for a checking account of $400 credit when you deposit a minimum of $4k in the first 60 days. I specifically addressed that I had extra cash to roll-over from my hometown checking account (which to an established banker, should infer that it would be an electronic transfer). I wanted to make sure everything was squared away and I immediately made the transfers in the following days. It has been a few months and there was never a $400 deposit made on behalf of US bank. So I called your location and was informed via a return phone-call that because I made a transfer not a direct deposit it didn't qualify. This is specifically what I had established and asked in our 1-on-1 to make sure I knew exactly how I could & should put money into the account to receive the promotional offer. I just wish someone would have been honest and transparent with me so I could have done what was necessary.

  • Michael M   Dec 28, 2021

    US Bank is the worst bank in Jackson IMHO. There's plenty of better banking choices. I would strongly suggest going somewhere else.

  • Me   Apr 29, 2022

    5 vehicles in line at drive through. 1 employee working. SLOW SERVICE!!!

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