UPS Store, The

970 W Broadway E, Jackson, WY 83001, USA

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  • Joan Anzelmo   Mar 24, 2021

    I had a great experience at this store today. I was assisted by Alex Long, who was extra helpful to me. I was waiting to get a label from a business so I could ship the package. Alex made it easy and helped me get the label, and seal the box. I utilize this store frequently and always have had helpful service. But today, Alex really went above and beyond.

  • Steve Shibuya   Jul 21, 2021

    The folks at the JH UPS Store are always friendly and provide great service. It is much easier dropping UPS packages here than at the station. Better hours and more cashiers. Parking is a bit easier too. Unfortunately, they are no longer accepting foam peanuts.

  • Angela Baldwin   Jul 21, 2021

    Best UPS location I’ve used. Twice now they have gone FAR above and beyond to provide excellent service when I really needed help—and they were so genuinely kind about it! THANK YOU!

  • Crowned in style   Sep 13, 2021

    What a rip off. Paid 30 bucks for ups shipping which was fine. However to NOT have it delivered to my home and pick up in the store they charged me $10.00

  • Teton Protective Group   Feb 15, 2022

    First and foremost, I have dropped off countless packages at this location without ever having an issue. Recently, it was found that an Amazon return we dropped off late summer was never credited to us from the seller. After long holds and frustration with the UPS 1-800 #, and Amazon, Christian, the local Jackson Hole Store #1818 manager, went above and beyond and hand searched records for us to find where we had dropped off the packages for return. The item in questions was just under 1K and was being re-credited to a local non-profit so it was a big deal to us. Above and beyond customer service every time at this store which is why we keep going back. Thank you Christian for helping us and making the extra effort!

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