UPS Store, The

Hunter helped us return Amazon orders today and he was amazing. He went above and beyond to make sure everything was packaged correctly, when we hadn’t paid attention to how it needed to be, and was beyond kind and patient. Huge shoutout to Hunter!

Unbelievably bad place. I try never to go in here. Needed to send a printer back without packaging. They wanted $200 to put into a box without shipping. The staff are not friendly.

Hunter provided an outstanding overview of various shipping and mailbox options for someone like myself who is just traveling through. A great experience!

This store was not helpful in boxing or shipping a package to Pa. Couldn't come up with the right box. 2 charges, one for boxing and one for sending. Twice the cost of a previous package a year ago. Very disappointed in this store and the young guys working there. Eventually used the UPS distribution center and a local box supply company. They were both helpful and price was much more reasonable.

I dropped off two items to be shipped (one was a return set of prescription glasses) - the items were each in an opened box and the store scanned them in with a QR code. When the packages were delivered, it turns out that the glasses had been replaced with toothpicks, with the return denied. I am now out $250. I've reached out repeatedly to the store manager, Tiffany, and the regional manager, Christian. They didn't bother to return most of my calls or emails after reaching out again and again. A complete lack of accountability or follow through on their end. Bottom line: don't use this store unless you want your stuff stolen.