U.S. Bank Branch

185 Powderhorn Ln, Jackson, WY 83001, USA

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  • Diana Yamchenko   Sep 03, 2018

    All staff are so friendly and nice, I always get the best customer service. They can solve any problems and answer for all questions what I have. Karen is my favorite teller.

  • Me   Apr 29, 2022

    5 vehicles in line at drive through. 1 employee working. SLOW SERVICE!!!

  • Michael M   Dec 28, 2021

    US Bank is the worst bank in Jackson IMHO. There's plenty of better banking choices. I would strongly suggest going somewhere else.

  • Sean Stevens   May 10, 2018

    As a business professional, I've never had such an unprofessional experience with a home refinance. The whole process left me with disdain for this bank and the loan officer who did nothing but take our money and not return phone calls, or emails. I've dealt with many banks in my career, and I always initiated local town banks for patronage, but never again US Bank. Never.

  • Hanna Edens   Jul 13, 2021

    I am very disappointed in the lack of transparency, especially after having a 1-on-1 meeting with one of your employees Alix to set-up a local checking account. You all were running a promotion for a checking account of $400 credit when you deposit a minimum of $4k in the first 60 days. I specifically addressed that I had extra cash to roll-over from my hometown checking account (which to an established banker, should infer that it would be an electronic transfer). I wanted to make sure everything was squared away and I immediately made the transfers in the following days. It has been a few months and there was never a $400 deposit made on behalf of US bank. So I called your location and was informed via a return phone-call that because I made a transfer not a direct deposit it didn't qualify. This is specifically what I had established and asked in our 1-on-1 to make sure I knew exactly how I could & should put money into the account to receive the promotional offer. I just wish someone would have been honest and transparent with me so I could have done what was necessary.

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