Togwotee Mountain Lodge

I wouldn’t be writing this review if it was the first time experiencing this here…… very poor service. Came up to the bar to grab a bite to eat at 3-4pm on a Friday, 3 people in the bar/ restaurant. Sat a table for 15-20 minutes while getting eyeballed and starred at by the bartender that didn’t appear to be busy at all and just chatting it up with the 3 people sitting at the bar. I’m sure they are doing very well and don’t need our business, that’s fine. Just very disappointing as that place could be great! The last time I was there, we had 1 beer each, and asked the bartender for an another and got cut off! lol, first beer of the evening too, apparently they don’t like to be asked for any type of service. Probably the last time we’ll ever stay here. Stay in Dubois or Jackson!

Rude staff at the front desk. Our cabin didn't have a functioning coffee maker. We talked to the front desk lady and she handed us a paperclip to try to fix it saying it could be "plugged". Never had coffee available in our cabin, so we walked to the lodge each morning. No cream was available at the coffee station, so we went to the same lady at the desk and she instructed us that's not her job. She told us to go into another dining area and look under a cart and take some from the cart. Snowmobiling was wonderful, but don't spend the night here. It was dirty and had broken light fixtures, broken coffee machine and cobwebs. Rental staff was terrific!

DO NOT WASTE YOUR MONEY HERE. You really get to see who staff/company really are when it’s the off-season. I have never been so rudely spoken to and insulted when I was in a time of need due to a medical issue I had no control over. I would recommend another hotel/lodge that is close by that will be open to helping someone in a time of need.

Contrary to the listing there is no wifi available in the cabins. Cell service was only one bar intermittently. So basically you are off the grid unless you are able to work in public in the main lodge building. The following applies to cabin #135: the bathtub/shower was stained, the sink had rust stains and a hole in the ceramic, the thermostat didn’t work (setting to 70º felt like 85º). The bath amenities consisted of a tiny tube of shampoo, conditioner, and bath soap. They gave us 2 tiny bars of soap. The gas log fireplace worked well. There was a mini-kitchen with a 2 burner stove, but we only used the refrigerator. I found this cabin to be way overpriced. I would not recommend this property to anyone who requires wifi in their cabin.

We stayed in one of the cabins at the Togwotee Mountain Lodge back in 2021. It was such a cool experience. We also opted for a horse back riding tour and ate several times at the restaurant on site. Would definitely recommend anyone in the Yellowstone/Grand Teton area to lodge here.