Teton Mountaineering

Quite disappointed in the staff. I was sent to this store to gather more information about climbs in the tetons from the Jenny lake ranger station. The gentleman behind the counter was off putting, and told me that I needed to go inside the park and ask the ranger stations. When I said, we did and they sent us here he scoffed and pointed to the visitors center nearby and said "then that's what the visitor canter is for". I thanked him for his time, apparently wasting it by trying to get information from a climbing shop. If they didn't know, the least they could do was say so. The attitude was quite uncalled for. I simply wanted to know a little bit of information.

Went there a few days ago 10 min before close. Picked out a sleeping bag 3 min before close. I asked to see one of them rolled up so I can see how big it is when packed up. He said they were downstairs and he’d have to go down to get one and it wasn’t enough time to pack up the one upstairs on the hanger that I was looking at. Said I should come back tomorrow. Lazy. I would have been walking out the door before close if he would just have walked down and gotten a new one for me to see and carry to the register.

I live in New York City, but when I need something serious, like climbing shoes that have to fit, I wait however many years it takes before my next Teton trip and I come here. They're that good. Also, the place is dripping with history. I've been shopping here since they were at their old location, way back in the 20th century, and still love the place.

Great staff and decent sales on name brands. Good customer service and love the variety of clothes and shoes.

The store had some good products, but it's mostly clothing with some moutaineering stuff. The man working the front desk was very rude to my wife when she walked in and forgot to use the hand sanitizer at the front door. He made her do five full globs of hand sanitizer before he let her come. You're better taking your money elsewhere where customers are valued instead of bullied.