Smith’s Food & Drug

Need extensive training regarding customer service. Actually had a checkout clerk not even look me in the eye, say hello, thank you for your business, or any other words of any language. He did utter one thing... the TOTAL. This was just after the clerk next to him yells (and I mean yell) that he is closed as I’d been standing in line and THEN turns the light off! So I continued to bag my own groceries as the clerk stood there looking at his key pad in total silence without even a half attempt at helping. So I ask in this day and age.... Where has customer service gone?

Courtney the main manager was unpleasnt and rude tone. I needed a quick hand at customer service and made me feel like a simple task was a hassle.I asked her 3 times to act more polietly.I asked her to stop talking to me so mean. I left the store feeling mistreated. I would like to know you spoke to her and remind her how to treat customers kindly. Was dissapointed.

Best of everything at this store. Good prices for the area and good selections. I have shopped at this store every summer starting in mid. April to mid. October for 12 years and have always used a Visa debit card.

Great staff! Keep up the good work! Like the atmosphere and I know right now that items seem to be ransacked because of tourism and 2020 coronavirus, but the people are great.

One of my favorite grocery stores in Jackson Hole. This is a well stocked large grocery store where you can pickup essentials, flowers, produce, baked goods and all the regular stuff you might need while in town. This store has a full service pharmacy and a bank branch. I need to point out the excellent service from Florin at the self checkout and Madalina at the cashiers. Keep up the fine work team Smith’s!