Roy’s Auto Repair

1025 US-89, Jackson, WY 83001, USA

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  • Callie Wessel   Jun 07, 2022

    Wouldn’t even give it one star if I could. Roy was extremely rude on the phone, over exaggerated the issue, and his staff told us they ordered parts when they did not. We’re currently getting the car out of their shop because Roy refused to give us details, a schedule, nothing. If you go here, make sure you have the time for your car to sit and don’t believe a word they quote you.

  • Drew Helsper   Jul 11, 2022

    They didn’t ask permission on fixing anything after stated a few times to let me know. Sure enough was charged hundreds of dollars. Went back to see if I could get my money back cause it was still broken and they did nothing. Im living at a Ranch which they said they should lose business because it’s happened to 2 other wranglers. Do not recommend unless money and service doesn’t matter.

  • Valerie Campion   Jun 17, 2022

    Roy saved my bacon. My a/c quits on Friday at 3pm and I called Roy to see if he could take a look. He does, is professional and kind and gets it done at 520pm. I truly appreciates a person who helps someone in a pinch.

  • Yvonne   Jul 11, 2022

    My daughter took her truck in to have the oil pressure sensor replaced and to have her door looked at because it wasn’t opening. They kept the vehicle for a couple of days. When she talked to them she told them not to do anything until they gave her a price to fix it. They never called and when she picked it up they had supposed replaced the door lever and told her she had an oil leak and added 3 quarts of oil. She had checked the oil before going in and it was not low. There is no oil problem the sensor needs to be replaced. They did not replace it. They charged her $500 which she never authorized tand after getting the truck back the oil pressure sensor was still messed up and the door still will not open. My husband called them and the guy wouldn’t let him get a word in. He talked over everything my husband tried to point out. My daughter called and told them nothing was fixed and she wanted her money back. The guy yelled at her and told her No then hung up on her. I would give this place less than 1 star if possible!!!! Go somewhere else!!! Horrible repairs and horrible customer service!!

  • Allison M   Jul 05, 2022

    Great towing service. I got a tow through AAA from the driver Tyler. He was so professional and efficient. My car broke down on 86 when I was out of cell service. I walked to get service and made the call to get a tow and Tyler called me as soon as possible, and even picked up the car himself even though I wasn’t with the vehicle. He was communicative and called again once he had cell service again and picked me and my friend up from the gas station a mile up the road and took us to the mechanic. Really helpful and FAST service (about one hour from the time I called to when I was at the mechanic). I would recommend this towing service.

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