Roy’s Auto Repair

1025 US-89, Jackson, WY 83001, USA

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  • Danique Sweers   May 21, 2020

    The guys at Roy's were so helpful! On our way into town we noticed a funky smell coming from our truck and were worried about continuing our trip without getting it checked out. Roy got us in right away, and back on the road within a couple hours. We thought our plans of visiting Yellowstone were going to be all messed up but because of Roy we made it to the park the same day! He checked out the truck, told us it was a small oil leak that we could get fixed when we get home. Sent us off with an extra quart of oil for the road just in case. Didn't charge us a dime. Thank you so much! PS some reviews mention him being rude on the phone - he's not. He is straightforward and fair, which is much appreciated!

  • Michele Siska   Aug 26, 2020

    I had a minor issue with my car and made an impromptu decision to go to Roy’s to check it out. So glad I did! Didn’t even have an appointment and they dropped everything to help me out. Team was super nice, honest, and effective. No more issues! Thanks again!!!

  • Benjamin Wu   Aug 14, 2020

    Traveling cross country and had an emergency. Based on Google reviews, this seemed to be the place to go. Hours aren't posted anywhere, so I show up at 7am just to be sure they have time to look at my car whenever they open. Whoever showed up was clearly upset that I was already waiting before he arrived. "I'm not even in the door yet, what do you need?" No need to be rude to your potential customers when they can't possibly know your hours. I'm sure they would have done a good job on my car, but what terrible customer service.

  • Nicholas Whipps   Aug 28, 2020

    Great, helpful service! We had a check engine light turn on, and they checked it for us immediately. Truly appreciated their kind assistance.

  • Jenny Schow   Jun 16, 2020

    Our brakes went out on the way to a week long camping trip and these guys did everything in their power to get us safe and on the road again asap. Conversation was to the point, informative, and helpful! While I hope I never get myself into a situation like that again, I'm really lucky to have gone to such an honest business!

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