Rocky Mountain Yeti Jackson

I called Rocky mountain yeti and got Floyd who was incredibly friendly and helpful. He knew I was on vacation and got me in right away he was very knowledgeable, courteous and professional. The tech that worked on my truck was Eddie. He was also very professional. What I liked about Rocky Mountain yeti. The most was instead of Floyd the guy who check us in telling me what was wrong with my truck I got it straight from the tech that worked on it giving me details on exactly what was going on and got us back on our vacation right away, we’re from California and people there are just not as friendly courteous or kind as everybody at Rocky Mountain yeti? I was very very impressed with both Floyd and Eddie. Thanks you guys you did a great job John and Kathy.

This place is ridiculous. I’ve called several time and left several messages. You guys are the worst people I’ve ever dealt with. I have no problem letting everybody I know how awful this experience has been. I was sold a warranty and pickup. Then when I needed to use the warranty which I purchased for a ridiculous amount of money, there was no contact info. Then I was given several incorrect contact numbers and had to find the contact info myself. Then when they denied my warranty claim twice you guys won’t help me at all, even when I know that this needed fix is on the warranty docs you gave me!!! Bogus and a waste of money. Never again will I associate with your company.

Floyd, Seth, Casey and crew are on top of things. I think they have a strong management team also- and can say that they are better than 90% of other dealer service dept’s out there. They fixed my Jeep and that is good, I will probably get my 100,000 tune up work done there. I was happy with the work they did and you should check them out. I Would go back there before seeing anyone else.....they made the Jeep, so I hope they know how to fix them better than smaller shops that do not handle the volume these folks do. Customer experience at Rocky Mountain Yeti, Jackson :5/5 overall.

First off, go see Christopher M if you are in the market for a new or used vehicle. He will no doubt get you taken care of and do so exceedingly well. Story Time: So I live in Oklahoma. Purchased my vehicle in 2019 from a local dealership that was owned by the same auto group as Rocky Mountain. Since that time the dealership changed hands to another owner. I was trying to track down warranty information about my vehicle. The dealership I bought it from, now under new ownership, tried but could not find the info. So they gave me the number to Rocky Mountain. I got Christopher on the phone and I am glad that I did. He was incredibly helpful. He found me the information I needed and emailed it to me. Took about two hours. I was floored. So think about it, if he is willing to do this for a guy in Oklahoma who has never been a client of his, who is very very unlikely to ever come to Wyoming to buy a car.....imagine the job he will do working for you to find your next car.

Jake was amazing every step of the buying process. Worked with us over the phone so when we arrived my husband and I went for a test drive (we knew what we wanted), met Chris in finance and signed the papers. literally the easiest car buying experience I've ever had.