Rendezvous Mountain Rentals & Management

The walls are paper thin. Such a bummer and the exact reason we typically choose Airbnbs . . . For the privacy. I can literally hear what our neighbors, upstairs and beside us are saying to one another.

We would absolutely stay here again. The property management company was very responsive and informative as well as friendly to work with. The Ringer house was perfect for our group of 10 and really clean! They had quite a bit of items for the kitchen and the beds were pretty comfortable. It was a great location as well for ski in/ski out of the village.

The location is perfect, but I was disappointed by the apartment itself, which was very small and not up to date. Old rugs and furniture, and no outdoor seating meant that it was not really a highlight, especially for the price.

First off, let me start by saying how disappointed I am on how our situation was handled. We came in to stay at Tensleep A5, do not stay there unless you are ok with staying in a Motel type condominium for a condominium priced unit. Upon our arrival, the unit smelled old and musty. I would go as far as to say it smelled like mold/mildew but I don’t have exact photo proof. I will say my child has asthma and in the hour and a half we were there he started having an asthma flare up. We immediately called and our situation wasn’t going to be handled until the next day leaving us with no solution. I asked for a refund and explained when you are asthmatic you can’t stay in places like that due to your lungs not being healthy enough to function in the way they should. There was hair on the rugs, the rugs were old and dirty, there was some type of food or something crusted over on the table, something on the floor under the chair, objects about to fall out of the wall, what looked like urine on the wall but was said to be water condensation, and the list goes on. I’m not a bougie person but when I pay for vacation I expect it to be comfortable, clean, safe, and accommodating. This company and unit failed any expectations. The solution for them was to give me a $500 something dollar refund…. So what’s done with the rest of the money? We ended up renting something else and that is so irritating that nothing else was refunded. So save yourself the money and heartache and just move on and don’t stay here!

We had a fantastic stay with Rendezvous Mountain Rentals! My college friends do an annual trip with 5 couples that usually centers around skiing. We booked a property with RMR online easily in the fall and were excited about our selection. A few weeks before our trip, RMR let me know that the original property had unfortunately experienced a burst pipe. They expected the renovations to be complete by our trip but assured me they had plenty of properties to accommodate us should the original still be out of service. When they realized they would have to move us to a different property, they contacted me to verify the breakdown of our group inquiring about couples and dynamics of the group. This was a personal touch I greatly appreciated and just the start of the individualized care you can expect from RMR. We were moved to a beautiful home (Granite Ridge Lodge 3197) that had some upgrades we thoroughly enjoyed such as our own private hot tub and heated floors in the bathrooms. We felt right at home there with personal touches like reusable shopping bags, great recommendations from the check-in team, consistent communication, and ample supplies such as towels, blankets, etc. The common areas were wonderful for us to cook and play games after the slopes. Our group collectively agreed that this is the best ski house we’ve stayed in on our now 11 year annual trip. Thank you for the hospitality and letting us use your lovely home to make everlasting memories! Despite one person coming home with a torn ACL (me), we look forward to returning to Teton Village with RMR in the future!