Rendezvous Mountain Rentals & Management

Rendezvous Mountain Rentals & Property Management Jackson Wyoming 83002

The longest running Property Management Company in the Jackson Hole Area! We specialize in a wide variety of vacation rentals in Teton Village, The Aspens and Teton Pines, from budget to luxury.

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  • Chanelle Cosumano   Aug 21, 2022

    Intentionally misleading! Research, followed by questions to this company to ensure our best accommodations for our family was done 8 months prior to our booking. We have traveled and stayed in various homes in Jackson over the past 40 years, never have we had this experience. Of course we could not check in early due to their busy checkout day. We drove around all day with a baby in the car waiting. That's fine. I arrived at 4:04pm to their office, a bit of an inconvenience considering most rental homes have keyless entry and not the outdated unsafe key system. I stood there not to be greeted or welcome, instead "is it 4pm already?" Hesitating to give me my packet. When handed the packet, still no welcome, etc... I was then asked if I was familiar with Wyoming Air Conditioning. Confused, I said no. this was their way of breaking it to me that our $7,000 plus home had no AC in the 85 degree heat. I was expected to open windows every night, use fans, then close them every morning and pull all of the window treatments closed. Are you kidding!!! First no AC, then you want me to open all windows in this large home and close them. No ceiling fans in the secondary rooms and no breeze made the house warm at night and unbearable during the day!! When I called, after pressing the woman on the phone that this is not right, she did agree that they don't put it on the website because it would turn guests away. That they have had many meeting discussing if they should be transparent. Really!! By the amount of freestanding fans in the home, it is apparent I wasn't the only unhappy guest! Now I will say the home was beautiful! But cooking in the kitchen was miserable in the evenings. Waking up in the morning having to open windows was no fun. Many windows on the ground level where a bear or human could come into if they were open. So we were closed up. As we too have a property management company for vacation homes, the manager of RMR had the nerve to send me an email after going on to our site and telling me we also list ac as an amenity. Of course, when listing a property, you check off everything a home offers, ac is on that list. Instead of trying to smooth things over, he only continues to justify their intentional deception. Of my 35 years of booking homes all around the U.S. I never had to inquire or look to see if a home had AC, they all had AC. I believe firmly that RMR know that they should disclose that their homes do not have AC and not leave it up to the future guests to discover this upon arrival. Maybe by being totally honest and explaining how to keep the homes cool is the right thing to do, instead of tricking a guest into renting a home that will have a surprise dropped in their laps like we did. An added disappointment was that in the call and communication, I was never asked how could they make it right? Not once, I had to ask them if they were going to ask us what would make it right? It was very clear they didn't care. How very sad. Again, the home was lovely and would have been a place we would return to again, but no ac, no stay from us. Due the deception of RMR, we will not book with them again and we urge you to ask them if your home has ac, as they claim 90% of their homes do not. Although their competition seems to have 90% of their homes with AC.

  • Joshua Santo   Dec 28, 2020

    My wife and I booked a place with Rendezvous Mountain Rentals for our honeymoon in December 2020 through Christmas in the Jackson Hole area... the pricing was reasonable considering the area and the pictures looked enticing! When we arrived we were blown away with the quality of the location as well as the customer service provided!! We arrived a bit early and the company was very accommodating, allowing us get our stuff unpacked early. My wife and I are OCD and enjoy a clean living environment and RMR did not disappoint! The rental was extremely clean and everything about the place was just perfect! Usually the pictures make a place look better/larger than reality. However, this was quite the opposite and we were amazed at how spacious and romantic/cozy the place was! There were plenty of dishes/cooking utensils for a moderate sized family and all of the appliances were clean and very useful. The location is also a stones throw from both the downtown Jackson area as well as the Teton Village ski resort! Overall this was by far the best rental experience we have ever had and our honeymoon was perfect largely in part due to the excellent accommodations provided by Rendezvous Mountain Rentals!!

  • Allayne Stephans   Mar 28, 2021

    We stayed in teewinot A2 and the condo is perfectly laid out. The decorations are simple and very tasteful. It’s just a pleasant spot to be. We figured out how to basically ski in and ski out using the union lift. Overall a perfect fit for our family.

  • Beverly Sims   Jun 16, 2022

    I’m extremely disappointed in the greediness/lack of professional consideration with this business and the owner of the accommodation we rented. We decided a few short days ago to take our family to Yellowstone for vacation leaving Alabama on June 28th. We made reservations and within a few short days (I believe 5 days after) Yellowstone suffered a natural disaster with historic flooding. Our vacation plans consisted of the entire park… with accommodations for each area before we were to arrive in Jackson Hole for the final leg of our trip/ending in the southern region of Yellowstone. With the north flooded, it was like a domino effect on our entire vacation. We had no choice but to make the hard decision to cancel our trip only 8 days after booking. Every hotel, activity and event reservation was cancelled with no problems. Everyone was so nice with the EXCEPTION of Rendezvous Mountain Rentals. They refused to give a refund NOR would they change our reservation so that we come come in the Spring to snow-ski. They have now retained $2200 of our vacation funds. I will NEVER book with this company again. When a natural disaster occurs, you expect businesses to do the right thing and treat people with kind consideration but unfortunately, this company does not.

  • Rachel Maas   Feb 25, 2021

    We would absolutely stay here again. The property management company was very responsive and informative as well as friendly to work with. The Ringer house was perfect for our group of 10 and really clean! They had quite a bit of items for the kitchen and the beds were pretty comfortable. It was a great location as well for ski in/ski out of the village.

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