Mudroom

Mudroom has the BEST customer service. I came in looking for new boots, goggles, and helmet. They got me set up with a boot fitting and talked me through what gear would work best for the type of skiing I normally do. The workers were very knowledgeable!!! Highly recommend.

Alex and the guys here are the most AMAZING boot fitters ever. I have been coming here for years with my new boots. The staff here is so kind. So experienced. So many shops can be so dismissive when it comes to boot fitting and pain. I watched everyone at the shop help skiiers of all levels, and really take the time to trouble shoot any issues. For context, I currently have plug ski boots. They are Technica Firebird WC 110. It required a lot of technical work and knowledge to make it feel perfect!!!

Made boot fitting reservation prior to a ski week visit with intention to replace my broken ski boots. $80 deposit required!!! Seemed OK to hold a time spot, until I decided NOT TO BUY the ski boots, as I was just not feeling confident about the purchase. Lots of choices out there. THEY KEPT MY $80. (for one time fitting consult) Locals said not great way to treat a customer. Went to well known competitor the next day for fitting, said no worries cmon in and no obligation to buy. Similar time spent on fitting. No charge. So do you pay the sales person for their time when you take new car for test ride or realtor showing you homes???? and then don't buy. Just my opinion. I say go elsewhere.

Huge thanks to the team at the mud room for their fantastic advice and support during my first trip to Jackson. They know their business - knowledgeable and experienced staff willing to share what they know for the best experience. I’m an experienced skier and they took great care to make sure I had a great day.

Fantastic service and attention to detail. Alex helped me find the right ski boot and walked me through all the modifications, molding, etc. to get the perfect fit. After buying the boots, I was able to ski a few runs and bring the boots back in for adjustments, ski a few runs, bring them back, etc. with no extra charge. Really pleased with the result, and everyone here is super friendly! Highly recommended if you're looking for new ski boots in Jackson.