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Meridian Trust Federal Credit Union
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Josie Tucker is a god send!! She worked her butt off to help us with a vehicle loan and wouldn't stop until she could get it figured out. Thank you just isn't enough words for how thankful my husband and I are that we got this auto loan! We will definitely work with Josie in the future and recommend her to others as well. Such an amazing lady to work with!
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I've had nothing but great experiences at the east branch. Tellers are super friendly and I've never had to wait more than a few minutes. I banked with USAA for 15+ years. I made more in interest in the first few months at Meridian Trust than I did the whole time with USAA. I'm extremely satisfied with Meridian Trust. I should have made the switch years ago.
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Customer service was awesome. they detected fraud on my card and shut it down. I spoke to a lady named Amy in customer service and told her I'd call back after i spoke to my wife to see if she recognized the charge. Amy called me back when she noticed another member had the same charge on their account and called me back right away. great people, great bank.
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Josie, Tammy, and Adele are absolute Rock Stars. They made the entire process of getting a newer used to vehicle amazingly easy. Also refinanced my Harley. They were patient and they could answer any question I had and also very pleasant. Love this bank and the people who work here.
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No one answers when you call and when they do they are rude and unhelpful I am so sick of this bank I have now closed my account because of their horrible customer service. You'd be better off banking anywhere else than this joke of a credit union
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