MADE

Im so impressed with this small town/small owned shop. I can only speak to the online ordering, though I hope to check them out out in person someday. I have been searching for a Tetons mountain necklace for FOREVER. when I stumbled upon this Sterling Silver Tetons outline the other day via a google search, I knew I needed it immediately. I placed the order on a Friday, and by Monday afternoon, it had made it all the way to my apartment in Alaska, impressively fast. The necklace is absolutely beautiful, and it arrived in a cute little mesh bag with a handwritten thank you card and also another cute card. I’d originally been concerned that the pendant might be a little small, but it’s the perfect size. I ordered it with the optional extender and I’m not even sure I’ll use it-they did everything just exactly right with this necklace, including the size and chain length. I would absolutely order from them again!

I have been shopping at MADE since it first opened, it's my favorite store in Jackson. I make it a point to stop in every year when I am in town. Most recently, I purchased a pair of earrings and accidentally lost one soon after purchase. The staff was so accommodative in reaching out to the artist to have a replacement earring made and shipped to me across the country! They went above and beyond to help and their service is greatly appreciated. :)

I loved the store itself: great merchandise, unique options, and lots of local artist offerings. I bought a few things I really liked, I regretted not getting a sweatshirt there so I asked my MIL to pick it up for me when she went into town later that day. She was curious why I said it was my favorite store because the staff completely ignored her. I thought I just went in at an off moment. But neither of us, nor my boyfriend was spoken to at all besides the register interaction. I also didn’t see any employees in the upper half of the store which I don’t find ideal for customer service or asset protection for y’all! Again, loved the selection and curation, I’m happy with my purchases but it might as well have been a self check out.

The employees are great, they all made sure that every customer got great service. But I can’t seem to brush off the fact that I notice how the employees are not able to take a second for themselves. I’m always happy with the store products, but a few days ago I was browsing and I noticed how a young employee was visibly not feeling well. I want to make sure that the hard working employees are able to get the break they deserve, especially if they are not feeling well.

Lovely local independent shop, really nice individual gifts, so glad I found it whilst on holiday in Jackson. Bought a lovely silver bracelet.