MADE

The store is amazing. The employees are super friendly and helpful every time I come in. You can tell they work hard and care about the customer experience. The only downside (and reason for not giving five stars) is that I wish the manager treated the staff better. You can sometimes sense the tension. A more positive work environment would make this place even better.

Im so impressed with this small town/small owned shop. I can only speak to the online ordering, though I hope to check them out out in person someday. I have been searching for a Tetons mountain necklace for FOREVER. when I stumbled upon this Sterling Silver Tetons outline the other day via a google search, I knew I needed it immediately. I placed the order on a Friday, and by Monday afternoon, it had made it all the way to my apartment in Alaska, impressively fast. The necklace is absolutely beautiful, and it arrived in a cute little mesh bag with a handwritten thank you card and also another cute card. I’d originally been concerned that the pendant might be a little small, but it’s the perfect size. I ordered it with the optional extender and I’m not even sure I’ll use it-they did everything just exactly right with this necklace, including the size and chain length. I would absolutely order from them again!

Lovely local independent shop, really nice individual gifts, so glad I found it whilst on holiday in Jackson. Bought a lovely silver bracelet.

I have been shopping at MADE since it first opened, it's my favorite store in Jackson. I make it a point to stop in every year when I am in town. Most recently, I purchased a pair of earrings and accidentally lost one soon after purchase. The staff was so accommodative in reaching out to the artist to have a replacement earring made and shipped to me across the country! They went above and beyond to help and their service is greatly appreciated. :)

The employees are great, they all made sure that every customer got great service. But I can’t seem to brush off the fact that I notice how the employees are not able to take a second for themselves. I’m always happy with the store products, but a few days ago I was browsing and I noticed how a young employee was visibly not feeling well. I want to make sure that the hard working employees are able to get the break they deserve, especially if they are not feeling well.