Leisure Sports

Worst customer service experience I’ve ever dealt with. I would HIGHLY recommend going somewhere else for your rentals. We rented two snow mobiles for a day and had an unfortunate experience where while parked at the hot springs someone ELSE caused damages to our snow mobile. When we returned it we were very polite about explaining the situation and too our faces they seemed very understanding but the second we left the parking lot they charged us $1,000 to our card for damages and waited 3 days to call me back to tell me that they accessed the damage report out to be $700 total for a $99 piece of plastic that got broken off AND tried to claim the broken piece was due to us driving into a tree which was not the case at all so they charged us the maximum amount of money they possibly could for NO reason. A total scummy thing to do. Based on other reviews I’ve seen this seems like a common complaint.

We rented an 8 seater Suburban for the week from Leisure Sports which was great, with airport delivery when we flew in. We also rented a trailer and 4 snowmobiles from Leisure Sports for an adventure to Granite Hot Springs. We had to move the date due to weather and everyone at Leisure was fantastic to work with. Thank you for helping us have an incredible vacation.

Earlier this year we rented from leisure sports to go to Yellowstone National Park. Natalie was wonderful to work with and was beyond helpful with the ordering process of snowmobiles and accessories. The snowmobiles and trailer we rented were in pristine condition and had no issues while we were in Yellowstone for three days. My experience with Leisure Sports has been incredible and they exceeded my expectations with customer service! Thank you Natalie!

I think far too often people are quick to leave a bad review yet don’t make time to write a positive one - I’m here to tell all about my 10/10 experience renting snowmobiles and shopping for last minute gear for our adventure at Leisure Sports. I was helped by Natalie and she went above and beyond educating me about the sled, about being prepared for the adventure and helped me pick out practical and cute gear to stay warm on our chilly adventure to Granite Hot Springs. Great customer service, I love my gear and I love that she put me on a sled that met my skill level. Can’t wait to plan another day out in the snow! Thank you Leisure Sports!!

Anyone that gives this place a bad review for bad customer service is absolutely in the wrong part of the country! The owner and her staff are absolutely 100% super friendly, great attitudes I am self-employed and have 125 employees myself. These people are above first class. Yes we total lost a snowmobile and yes they was very cooperative with us. Let us pay the deductible. And actually give us four more to ride the next day I don’t know what else you could say for customer service other than they are first I don’t leave many reviews, but this is a must And I recommend everyone to go see them For all of your rentals and for the record the 850 Single seater is a blast!