Jackson Hole Restaurant

It's a great spot. Lots of options vegan and meat alike. The adult drinks are great too! Waitstaff is excellent very attentive and kind. I took 1 star off because it's pricy. It was 100+ for 2 without alcohol. But it is extremely delicious. Spoil yourself for a day and come here ...

Most burgers I review are meals I'd consider as, "lunch burgers." And they can be really good burgers...but they may not be a full meal. Tonight, I had a burger that was quite easily a, "dinner burger." Start to finish, I was really surprised by Jackson Hole. I expected kitchy, over-priced, run-of-the-mill Manhattan dining. What we got, was a friendly, neighborhood-quality, and very filling meal. Though it's down a few (six) steps from sidewalk level, staff were immediately attentive and helpful in accommodating a wheelchair. We were coming from a long afternoon at MSK, and have to say, the Jackson Hole team was as welcoming as the cancer team at the hospital. At least three team members pitched it to get us seated safely and comfortably. I can't say that we've seen that level of concern at any other restaurant in the city. The welcome set the stage for a delightful experience. We began with nachos, which were impeccably done with soft gooey melted cheese (not like the usual rubbery melted mess) and a really decent and flavorful chili. Diced tomatoes, sliced green olives, jalapenos, and two dips with sour cream provided a perfect finish to the chips and cheese. Then the burgers arrived. Next to me was a Santa Fe Burger, cooked nicely with a rich flavor and topped with enough guac to fill a sombrero. However, the standout of the meal loomed before me...the Jackson Hole Bison Burger. Though slightly dry, the bison patty was both saved and completed by the best pickled mix I've ever had on a burger. Sweet, tangy, and delicious, the onions, banana peppers, and cabbage added a complex mix of acid and sugar to the lean and delicious bison meat. Beyond the food, the service was spot on friendly and attentive...not too pushy, not a hint of snarky NY attitude, and we got to see food being prepared right at the front grill. To top it off, they make the best Arnold Palmer on the east coast. In a city with a thousand choices, it'll be hard to try someplace new when Jackson Hole is so good, and so close to MSK!

The tables downstairs are nice, kinda feel like you’re out of Manhattan for a minute. Service was decent—nothing crazy. Took quite some time for the food to come even though they were not busy (maybe they have lots of deliveries?) Got the classic burger it was pretty good, like 10/10. Definitely messy to eat since it’s very big! Got a chocolate lava for dessert, it was ok, would not suggest it.

We had a great experience! After one day of tourism we wanted a place to enjoy a very good burger so we found this one and didn’t disappoint us. Sizes are huge (at least for Europeans) so I had enough with one burger and no chips. My boyfriend added chips and he couldn’t finish it. We will come back!

I give 5 stars for the staff. The food could be better though! I had the classic burger, it was okay but I could smell the raw beef even though I had it well-done. The staff were very polite and helpful and the decoration was nice.