Jackson Hole Lodge

80 Scott Ln, Jackson, WY 83002, USA

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  • Mandy Kowalski   Feb 24, 2024

    Husband and I stayed here for a week and we were very happy with our experience. The king bed/fireplace room was exactly what we wanted. The included breakfast was good quality and the indoor/outdoor pool and spa was a unique feature that we enjoyed. Would definitely stay here again.

  • Tianchun Ni   May 02, 2024

    Legendary POOR customer service received from the front desk tonight. I don’t care who she is but the tone she talked was like your boss. Can’t believe this Hotel has any kind of training of hospitality. Room can rate 4/5 but they don’t know anything about manners.

  • yue kang   May 09, 2024

    The room was very clean, and the service was great. However, the strong smell of fresh paint in the newly renovated room is quite overwhelming, and I believe it could be harmful to one's health. It's somewhat irresponsible to have guests stay in a freshly renovated hotel room.

  • Beckie U   Feb 24, 2024

    Older facility my but clean and well maintained. Outdoor pool and hot tub are great if you can catch them without crowds (towels are in short supply so bring your bath towels down with you). Most of the front desk was awesome (especially the gentleman who was there most weekdays who wears a cowboy hat- forgot his name, sadly). The breakfast was best I have ever had at a hotel and I am used to staying at higher end chain hotels. Breakfast staff was friendly and attentive. Only complaint was being on the 3rd floor and the elevator going out of service but that was only really an issue getting the bags down at checkout and the front desk gentleman referenced above offered to help carry. Otherwise, stairwells were clean. Incredibly convenient for the bus stop. Hotel shuttle was convenient but he drove a little fast and was braking a little heavy for my liking. Overall, would highly recommend.

  • John Jaco   Apr 04, 2024

    Stayed here just to sightsee so liked the quiet room. Wonderful shower with jets from above and from wall. Being 6'5", this was much appreciated. The breakfast was good with great service though would have liked more options such as sweet breads and simple hard boiled eggs. The pool and hot tubs are well maintained and clean. The property is going through a remodel toward a more modern vs rustic look. I hope the bears stick around.

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