Jackson Hole Health & Fitness

Terrible customer service. The way this establishment handles its buisness blows my mind. From the refusal to listen and need to constantly interrupt while trying to sort out an issue, I find it hard to believe they get new members. If you are new to the area reconsider this gym.

I filled a resignation form 3 months ago but I have been still getting charged. It’s either unprofessional stuff or they are trying to rip people off. I know I m not the first one and I know I won’t be last. But I have a picture of resignation form. If you guys are not going try to solve that problem. I will talk to my lawyer to see what we can do. That’s not acceptable.

Do NOT go to this gym. Their staff is unhelpful and clearly needs better training as they told me my membership was cancelled but months later I've continued to be charged. When speaking to the owner/manager, Jesse, he was rude, tried to speak over me, and offered no resolution for a refund or not even an apology. Zero accountability for their unprofessional tactics and misinformation. They will rip you off!! Looking forward to Teton Sports Club reopening so I can join a gym that actually has class and customer service skills. 🖕👎

As a newcomer to the gym, I have felt very comfortable and welcome at JHHF. The staff are friendly and helpful and the facilities are clean with lots of options for different exercise machines, weights, cardio, and stretching. Overall, I have had a positive experience with Jackson Hole Health and Fitness and would recommend this gym.

I’m from out of town and just purchased a day pass. Great little gym with a sauna. Was a bit worried by the previous 1 star reviews, but they were friendly. Good selection of equipment.