Jackson Hole Aviation, LLC

Overall I had a good experience at JHA. They were helpful in getting us discounted rental car rates for General Aviation. However their fuel prices and misc. fees are very high. But that's expected for a tourist location. I had never been here and being unfamiliar with the airport, it offered some challenges. They are very busy with jet traffic and the ramp workers marshaling signals kind of confused me (he told me to turn left but then didn't follow me down the ramp and was behind me out of sight, and I couldn't see exactly where they wanted me to park) this lead to a sort of stressful ground experience. But overall good service for being how busy they are. They're there to help you and they do a good job!

Crazy high ramp fees that they won’t waive even if you’re out and back same day. Over $8 for Jet-A and $450 for ramp fees. Amenities in the FBO are pretty much non-existent including a coffee pot. The line guys are great, but that’s about where it stops. Middle aged bald CSR is super rude and dismissive to customers and other employees. It’s just a lousy experience, but they have a captive audience and they act accordingly.

Small airport for the volume of traffic. Not helicopter friendly, both on the phone and in person the staff were clear that it was a hassle. Plenty of fees, as expected for an resort town airport however level.of service didnt match the price. We were not assisted with our luggage despite having staff drive to our helicopter telling us we need a "baby sitter". The office has popcorn, water and pink lemonade with several couches and a couple vending machines, and clean restrooms. Courtesy car available for 2hrs and rental cars available. Nothing great. Its all about the location.

We had very good service from the staff here.

The staff here is amazing. They will help with whatever you need. Maintenance on site was very nice and friendly and willing to help. One of the busiest FBOs I’ve been to and the line guys work through it all effortlessly. And not a bad view.