Hotel Terra Jackson Hole

3335 Village Dr, Teton Village, WY 83025, USA

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  • George Munana   Jan 10, 2022

    READ BEFORE STAYING HERE. My family has stayed in Teton Village several times, however we thought of trying Hotel Terra. What a mistake. I booked the hotel well in advance and even called the hotel ahead of time to request a semi - quiet room. I spoke to Case whom actually checked us in. We were late due to flight delays and it was almost midnight. We were too exhausted to actually check the room location until the next day. After being up all night we discovered we were over ‘The Hostel’ trash cans and the bar next door. Also we were constantly awakened by the snow removal trucks. Additionally the room has virtually no toilet paper and limited towels. I called down and begged for toilet paper. Thankfully Mike and Kevin the two door men that handled the wood on the fire were able to supply us with some TP. Overall, the room was small, beds were probably the most uncomfortable that I have ever slept in. They also give you complimentary water on day one but that is it. Limited room maid service as well. We had read some the the poor reviews before booking but chalked it up to the state of the ‘new normal’. We also had reservations at the hotel restaurant during our stay on Jan 4th. The host was rude and actually made us wait an additional 30 minutes for no reason. To top all of this off upon check out I asked the front desk for a receipt and I was told they “Have no Visability” due to us booking with central reservations. We still do not have a final receipt.

  • Tiffany Shine   Jul 24, 2021

    Unfortunately, we only stay here for two nights,not enough! Need more nights.We reserved one double bed room and one suite room. They are both very comfortable, the service is very good, the room facilities are quite new, the kitchen equipment meets our two family needs, the beds are particularly comfortable and we can get good rest. In addition to enjoying the beautiful scenery of the snow mountain, the resort has many entertainment items. Such as hiking along the mountain, mountain biking, trampoline, etc. We hope be back on the skiing season. Recommend here to you.

  • Veronica Lewinger   Nov 06, 2021

    We stayed at Hotel Terra end of September and had an amazing time. We booked a king room and were kindly upgraded to a one bedroom suite which with a very well equipped kitchen. The room was very quiet. Breakfast options, quality, and service were outstanding. The bar and Italian restaurant were lively in the evenings and our experiences were excellent. The rooftop hot tub area is a bit small but functional. We did the Via Ferrata and were just a short walk away for our morning booking. Overall, I can't say enough how much we recommend the hotel and the area, and that we would happily stay again.

  • Ashley Acker   Jan 07, 2022

    Absolutely amazing place to stay and a great restaurant. There were a lot of thoughtful details throughout the hotel and room that made the stay great. Staff was very friendly and tried to work through the staffing issues the best they could

  • Joshua Lippiner   Jan 02, 2022

    Wonderful experience. Beautiful hotel right in the village. Noelie the concierge was wonderful and extremely helpful. Definitely recommend upgrading to a one bedroom suite if going with the family. Only issue is the hot tub. Very unusual for a ski resort to not allow those under 18 to use the hot tub. The location is also a bit tricky as it’s not directly near the lifts so requires a bit of walking. Other than that definitely would recommend and would stay again.

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