Hotel Jackson

Hotel Jackson, Jackson, WY, USA

Renowned for its modern take on authentic western design, Hotel Jackson is a luxury boutique hotel is situated in the heart of downtown Jackson Hole.

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  • AJ Mueller   Nov 07, 2022

    Long overdue review... I stayed at this beautiful hotel last year for a week with my family. They had just opened and were unfortunately working through some maintenance issues with the air conditioning in our room. This forced them to move us around a couple of times until it was fixed so that we were comfortable. Spencer was the manager who took care of this while juggling many others with the same issue. Between some accommodations made and the service of the entire staff, it made what could have been a vacation-ruining event into a very forgettable problem. Thank you Spencer and staff for the hard work overcoming an issue that was mostly out of your control. The hotel is beautiful and we will return as soon as we can.

  • Connie Clarke   Jul 31, 2022

    Let me start by saying the person who took room photos should have been paid more. The room we stayed was average in size, tidy but avg. Small electric fireplace under tv but otherwise nothing else special. Seating for balcony did not come until the day we left. We looked forward to dining at Figs but the food was plain. My husband thought the falafel was good, meal tasted pretty bland. A few days after check-in we requested our vehicle so we could see local sites. It came to us scratched and with obvious footprints on the bumper. Reported it to front desk. Told Mgr would contact us. Front desk person, Juno, told by mgr to have us fill out a form. No one apologized. No one took responsibility. No person asked what happened.

  • Jake Lazarus   Sep 13, 2022

    Pretty much perfect in every way. Impeccable service, beautiful rooms, and within a few minutes walking to everything in town. Fig, the attached restaurant, is delicious and has a world class sommelier. They have granola bars in the morning for folks who are hiking, and even let us borrow bear mace which was amazing since it's very expensive to purchase and there's no way we ever use a whole canister. I'd recommend this place in a second.

  • Julie Brown   Sep 17, 2022

    Hotel Jackson has a lot of things going for it. First of all it’s in a perfect location, within walking distance to all the great restaurants, shopping and things to do. Our room was very comfortable and tastefully decorated in a classy modern style. The toiletries were top notch (who doesn’t love BVLGARI?) and the extra little goodies like chocolates and a tote bag were a nice surprise. But the best part of Hotel Jackson is the employees. Everybody was great but I would especially like to applaud Dustin and Paul, who were both friendly, professional and helpful and went above and beyond to make our stay enjoyable.

  • Lorraine Baynosa   Oct 09, 2022

    Boutique hotel in the heart of Jackson with world-class staff with the utmost professionalism. Book a nice getaway here and if you want to stay at hotel with a personalized experience with staff who truly make you feel welcome. The amenities are great as well - from the daily fresh-baked cookies to free e-bike rentals and great food at FIGS. But like any other business, it is the staff that make any stay memorable and turn you into loyal, repeat customers. Thanks for an amazing stay, Hotel Jackson staff!

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