Hoff’s Bikesmith

Super friendly and knowledgeable customer service. I had a brake issue on a bike that I didn’t even buy there and Andrew helped me right away and fixed it in minutes. They didn’t have the “I’m better than you” attitude that some bike shops have towards non-bikers. Definitely will give these guys all my Jackson business!!

After admittedly butchering threads on my crank arms putting pedals on at the airport to ride into Jackson, I was charged 60$ for the crank arms to be re-threaded. It takes about 5 minutes to fix the threads I messed up. Maybe that’s just Jackson, but nearly 70$ for labor to fix threads is unheard of. Might be 20-35$ Tops in any other bike shop. I get taking advantage of tourists but i’m 26 and had a jenky bike set up. Felt awful leaving but didn’t say anything because was with a friend. Jenky bike pic below. -John Tanis

My friend and I rented the e-bikes for a Saturday in the shoulder season. The bikes themselves were amazing; both of us are thinking about getting e-bikes and are now seriously considering these. The rental process was easy. The best thing was Daniel, the employee who helped us, and because of him, I will be using Hoff's Bikesmith and recommending it to my friends (I come to Jackson Hole in the summers) as the first choice bike rental/shop! As a first-time e-biker, I felt that the instructions provided by the Daniel were clear, concise, and fun (he also provided common courtesy reminders like to ring the bell before passing someone in a really funny way).

Our town is in busy mode come summertime, & so is this shop that;'s located in town. It's there for all your bike needs, including fixes. The owner fixed my mountain bike brake in a few days... & even gave me a rental in the meantime so I could ride with the gals of She Jumps over in Idaho. Great time, great bike, great service from the people at Hoff's (& I'm glad I have my own bike back, better than ever)!

Customer service here is top notch and my favorite local bike shop. Tim and his team will treat you right. My son saved up for over a year for his first “real” bike and knew he wanted to get it from Hoff’s!