Headwall Recycle Sports

Super friendly and knowledgeable staff. Great deals on used and new gear. 100% would recommend and go back

My family and I have been loyal customers and consigners at Headwall since they opened. However, I recently was subjected to a very concerning experience and awful display of customer service. I was sold boots AND bindings by an employee at the Boot Room, & when I took them to get mounted- I was informed that the bindings would not work with the boots. When I informed Headwall of this, they stood by their no return policy (even though I was sold the wrong equipment by THEIR EMPLOYEE). The manager/ owner then placed blame on me by saying that no one working that day remembered selling me the equipment in question. REALLY?? That is how you treat loyal customers? By insinuating that they lie? Absolutely disgraceful. And now I am expected to buy another pair of boots as a result of their glaring error in sales and ski equipment knowledge. Because someone who works 4 jobs can definitely afford to do that. Thanks Headwall! Will definitely be taking my business elsewhere and informing everyone I know about the rude, non-accommodating customer service you offer.

Had exactly what I needed, easy to find and at a good price. Friendly staff, great idea and great execution of a shop!!

Store staff is awesome, great selection of gear, best shop dog ever, "Roma". They gave us trail info and hyped us up on our way out

Loved these guys, very personable and helpful. They were actually willing to help us set up a tent before we bought it!