Flat Creek Inn

The front desk and housekeeping staff are excellent. Breakfast is fine. The business center printer isn't hooked, up and nobody there knew how to (missing connecting cable). If you're on the N15 side of the building, the windows are so thin that the highway is in your room all night.

The lobby was great. The staff was nice and helpful. The room was dilapidated. The door handle had to be turned up the instead of down so were thought we were locked out of room to begin with. Torn wall paper that was repaired with packing tape. In the bathroom the wall paper was peeling. The electrical outlet had scorch marks on it. The white bathtub was in need of repair it had large spots on it that were yellow it looked like there had been repairs to it that were done poorly. The omelets in the morning were very good. They rest of the family enjoyed the other breakfast items.

Were welcomed by the staff at front desk on arrival. Check in was quick. Beds were a little firm with crisp white clean linens. The pillows made up for the firmer bed slept very well. Towels were white and not stained. We had a roll in shower was clean but could use new tile. The breakfast was just ok and they did not have the "really good" cinnamon rolls I had heard about. The pool was nice and clean with a few people enjoying it. Even being next to the pool my room was quiet. The business service center had 2 operational computers and printer. It was a good stay the help was all friendly and accommodating during my stay.

We stayed 5 nights. Not staying here again, ever. My wife called ahead to get a pet-free room, this was not accommodated. The drapes in the room were too short, letting in parking lot lights for a couple of inches. We were in that room 2 nights before they could move us to another room (guess they didn't have replacement drapes) 2nd room wreaked of a pee smell, yet another pet room. After 10 minutes or so you'd get 'used' to it. Nice little gazebo outside to enjoy the evenings.... if the chairs and tables weren't completely covered in bird splat. Breakfast was decent.

First room assigned wouldn’t unlock—slide mechanism is very tight. Went to desk to ask for new keys. Desk guy came up and opened the door with some repeated attempts and perhaps some magic, but my keys would not repeat it. We were given a new room - an “upgrade”, which was appreciated. The new room door handle opened upward, was was weird but not an issue. Top of tile in bathroom hasn’t been cleaned in a very long time. Photo is a little two inch swipe. What else hasn’t been cleaned? Tub was discolored and looked gross. Places on counter tops and edges were either not clean or were sticky. Faucet outside of bathroom was lose and giggled all over. Only needs to be tightened. Why wouldn’t housekeeping report this to maintenance; cleaning it would clearly indicate it’s loose. Old tape on the wall, keeping spider web company. Carpet not clean in places. Nasty stuff on a towel, totally obvious sitting on the towel rack. One staff guy was fantastic, one guy looked and acted like he didn’t want to be there (saw him twice). Fridge was off, which we didn’t notice until the next morning when our large tub of yogurt wasn’t cool. Good: replaced towels and emptied trash.