First Interstate Bank

Everyone is always so sweet and helpful! Love banking here!

I love this bank. Best customer service in town.

Since they got rid of the old staff and switched to all new staff at my local FI bank, it's gone downhill. I can never get anyone on the phone either, they just don't answer the phones.

On a Saturday afternoon, just before the drive-thru closed, I came through and made a last minute special request for something that is usually only done during regular Monday to Friday business hours and only inside the office. Wyatt was very helpful and went out of his way to do something that he could have easily simply declined with a stereotypical response that is common among customer service people. Instead, he chose to make the special effort and go above and beyond to make sure my needs were met.

Slowest bank I have ever been to. Sat at drive up 5 min before any acknowledgement.