Boot Barn

840 W Broadway, Jackson, WY 83001, USA

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  • Marla Hill   Jul 13, 2022

    Jackson, Wy Boot Barn has all new employees and I must say WHAT A PLEASURE it is to shop there now.. new items , fresh faces. Just so nice now.The employees seem happy to see us again. Check it out.

  • Sean Flanagan   Dec 28, 2021

    This place has a lot of very nice western wear. I went in today, 12/28/2021, and picked out a very nice pair of Ostrich boots, a leather jacket and vest and a very nice black trench coat. I took it to the register and waited approximately 10 minutes. There was myself and one other couple as customers. I asked the other customer if they knew where anyone who works there could be and they had no idea. I went and looked in the back and saw now one. Went back to the register to stand by myself for a few more minutes. Finally, the other customer said he thought he saw someone walk past quickly towards the back. I went in the back again and knocked on the employee only door. A heavy set girl (cashier) was back in the storage area messing around with boxes. I asked her if she could please ring me up and she rudely replied "you're going to have to wait a while, I'm the only one here today". There was another man back there with her, so I assume he didn't work there? I told her "well, I've been waiting at the register for about 15 minutes now, so I'd say I've waited a while already". She told me I'd just have to wait longer, so I walked back to the cash register and put my items back where I got them and walked out. The register was still unattended when I left. I can't imagine that this is the norm or the place wouldn't stay in business. I had over a thousand dollars worth of merchandise which I intended on purchasing and I ended up walking out. I hope whatever she was doing in the back for 15+ minutes was worth that amount or more... On a side note, the other customer was shopping for boots for him and his son. I don't know if the girl ever bothered to help them or check them out, but I'd imagine she didn't.

  • Shaun Hammond   Jun 09, 2022

    Boot Barnes staff were great. I had a problem with a gift card and they worked hard and didn't give up until it was solved.

  • Jessie Mitchell   Sep 22, 2022

    This Boot Barn has the biggest selection of items I've seen from a boot barn or similar stores. Highly recommend

  • George Crothall   Nov 27, 2022

    The team in this store was on it. We needed help and a bit of space. We tried on 20+ pairs of boots. The team all checked in on us and Breyton (sp?) made it his mission to fit my daughter’s boots. Some stretching they can do pre-sale, some has to be done post sale. He made it clear and did the right stretching of her larger foot boot and my kid loves her boots. Great job team! Thank you! The young man helping us was absolutely perfect. Well done.

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