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Big O Tires
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I picked up a nail on my way to Jackson to see some music. Called Big O and manager JD got us in and out in 20 minutes even though they were about to close for the day. Super efficient staff and very impressive service, I can't recommend them highly enough.
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The store manager JD and all the staff there went above and beyond to help us get back on the road! This is the best tire buying experience I have ever had. 110% recommend going there for all your service needs!
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Majorly disappointing service. I called and they said they were not busy so I could bring my car in for a tire rotation. After waiting for two hours, without them even looking at my tires, they came back and said they couldn’t rotate them because the tread was too low. Would have been really helpful if they had even glanced at my tires before making me wait two hours.
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We had a wonderful experience at Big O when they replaced our brakes this week. We were truly blown away by the timeliness, professionalism, and quality of the customer service. Thank you, John, and team, for the great service. We will be back!
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The crew at Big O in Jackson were great to work with. They installed a suspension lift, new wheels and tires and performed some other work on my Tacoma. It’s good to have a reliable shop to deal with locally. I’ll be coming back in the future.

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