Bank of the West

222 E Garfield St, Laramie, WY 82070, USA

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  • Kayla Y   Oct 22, 2020

    We moved to town 5 years ago and decided to switch banks to bank of the west despite the 2 star review back then. They welcomed us with open arms and we're so nice. We have business account, personal account, and savings. The honeymoon period quickly faded as the would deposits end up in the wrong account. When cashing business checks from customers they would say "insufficient funds" but when verified by their own record, they typed in the wrong number and charged us a fees. The absurdity of this national Bank is ridiculous! Con-artists is the best way I can describe ineptitude of the people here. Aly, the teller, is the only honest and trustworthy person there. I hope she gets out before it's corrupts her.

  • Justin Lawson   Jul 07, 2020

    I got my card stolen, not that big of deal other than they didn't tell me they froze my account. So I needed a new debit card. It's been I think a month and a half and I've reordered the card twice so I've had very little access to my money, especially with this Covid thing. Will be switching asap I think. I've had an account with then since 2014.

  • The FunnyDude   Feb 15, 2020

    Closed my account for not using it for a bit. Stole my money. And refused to tell me anything. Lost accessibility to car. Lost ability to get food. And they caused my credit to lower BADLY! I WILL NEVER USE. Bank of the West again. ESPECIALLY NOT THUS ONE

  • Shaun Carabajal   Jun 15, 2022

    In recent experiences it seems that the customer service has gone downhill. While I have had some pleasant experiences the sour ones make me really reconsider going back in. To sum up my last bad experience: My s/o and I got information on how to get a check deposited that had multiple names and once we went back the manager apparently failed to mention some details and refused to cash the check. While I understand some information can be forgotten but what really upset me is that she verbally said both of our current balances out loud while other people were at the drive through. There are better ways to go about dealing with customers and the attitude that was given towards us was not appreciated. Not to mention she asked us “Who did you talk to her about this?” And she managed to forget it was her. The lack of professionalism and privacy for our accounts was very unnerving. Currently debating on switching banks to avoid these multiple uncomfortable experiences

  • Jake Kirby   Jun 23, 2022

    Just go with a local Credit Union, there are countless hidden fees and no real advantage of paying them. I pay at least $300 in fees a year just for having a debit card and credit card that I dont use. Seriously, this type of bank is obsolete, there are way better options out there.

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