Auto Service Elevated

Upfront about high labor costs. Customer service was a little weak, in my opinion.

My daughter's car broke down on a Sunday and was towed to Decker's. Decker's could have turned us away on Monday, but were able to work us in a few days later. They did exactly what we requested so we could load the car on a dolly and drag it home. They are a REALLY busy place!

Very rude. Interaction: Me:"Hi" Repair guy: "closed for lunch" Me: "when will you be back open?" Repair guy: "what do you have going on?" Me: I tell him Repair guy: "Can't do it today." Looks back down at what he was doing. Pretty awful even if they were "closed for lunch" go somewhere else where the people aren't terrible.

I have been using Deckers since I started my landscape business in 1996. I find them to be one of the most knowledgeable mechanics in The Valley. They've also have supplied and maintain my Boss Plows.

Great service! Whenever we have had issues with our vehicles they get us right in and are quick with the repairs. Their prices have always been extremely fair.