Auto Service Elevated

Auto Service Elevated, Gregory Lane, Jackson, WY, USA

We Bring the Shop to YOU! Mobile Diagnostics, Service & Repair. At your convenience, working nights & weekends to fit your schedule.

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  • Aaron Vakneen   Jul 22, 2023

    I can’t thank Levi and Auto Tech enough for squeezing me in during our family RV trip through the Jackson hole area. My truck was having startup issues and I couldn’t get an appt for service anywhere in town - everyone booked for weeks, including Auto Tech. After a call to Levi , he was kind to look at it even though there were backed up - diagnosed the problem and had me back on the road the next day. The one click no start issues wasnt solved by the new batteries I had done at a shop in Bryce Canyon a few days earlier —- and he found the starter needed , ordered and repaired and we are now able to continue our journey to Yellowstone. Great service and a great local shop. Professional and caring about our situation. Thank you.

  • Kevin   Jan 13, 2024

    While out on a cross country road trip my truck broke down leaving Jackson hole mountain resort. Through a recommendation from a local business and the triple A tow truck driver I arrived at Auto Tec. My truck ended up needing a new radiator, coolant, idler pulley, and serpentine belt. Levi treated us like family and made sure that I was on the road the very next day by lunch and gave me a fair price for the work needed. Most mechanics aren’t great but these guys are. Thank you Levi for getting us back on the road!

  • Kadir Karaatay   Jul 18, 2023

    WORST EXPERIENCE EVER I drop of my car in great shape with alternator problem and they said they can’t fix it after weeks. they had my car for 1 month and as a result they could not fix it. They couldn’t even put it back together. they gave it back my car as showed on picture. They make me ship my car to salt lake for service. They almost turn my car to the junk. Which I bought for 60 thousand dollars , which I saved for years. I definitely don’t recommend this shop to anyone. STAY AWAY

  • Judy Anderson   Nov 26, 2023

    I have been a loyal customer of Levi & Jimmy from the first day Levi opened his new business. I also moved my company’s fleet of vehicles to his care. I knew Levi from his previous job at Shervins and appreciated his honesty, fairness and empathy for his customer as well as he excellent skills as a mechanic. I am amazed and baffled at the couple negative reviews given to Auto Tech and felt the need to tell my most recent experience to demonstrate all the care and concern I was shown. On the way to Denver my car overheated 30 miles east of Rock Springs. We pulled off at the first exit where there were no services. I called Levi and he spent a good half hour on the phone walking us through things to check and what to do even though he was extremely busy. After the car was towed in, he found a hole in the radiator which I was shown. He replaced it, test drove the car and it appeared fixed. However, on my 65-mile ride home the car overheated again. I had it towed in and the thermostat was found to be faulty. He replaced it but I again had overheating occur on the way home. I had it towed in and after trying 3 other thermostats he determined that Subaru designed it so that only their thermostat would work. Levi fixed it, reduced the labor charged, test drove it over an hour and I picked it up. I drove 65 miles home and was happy it was fixed. Two days later when I had only driven a couple miles the heat light and brake light started to flash. When I called Levi, I said I would have it towed in but that I had used my free tows with AAA. He told me instead that he would send a mechanic to my home 65 miles from Jackson. He thought it was the computer needed to be reset. Two of his employees showed up in case they needed to drive it to the shop but with their diagnostic computer and Levi’s directions on the phone, they reset the car’s computer and all the idiot lights turned off. They test drove it and all was good. I forgot to mention that this was the day before Thanksgiving and business was booming at the shop. So, for the couple of morons that complained about Auto Tech consider this. Do you blame a doctor when he finds his initial diagnosis was correct but not the only thing wrong with you? Of course not. You thank him and follow his advice on the other issues. A doctor has the advantage that the patient can communicate with him. A mechanic not so much. Levi gives the best service and tries his hardest to give you the most cost-effective solution. By the way I am retired so the extra miles Levi went to help me was not because of the fleet of cars he services for my former employer.

  • Ryan Johnson   Aug 23, 2023

    First Issue: I had Auto Tech do some brake work on my truck. I chose Auto Tech because they were the first shop that could get us in. Not long after they completed the brake work (about 50 miles of driving), the wheel fell off. See picture. To their credit, they worked with us to put the wheel back on. After fixing the wheel that had fallen off they made sure to tell us to come back after about a week or so they could make sure the lug nuts didn't come loose again (wish they would have told us this the first time). Second Issue: The carrier bearing broke. We paid Auto Tech to replace it. They used a carquest part. 6 months after putting the new carrier bearing in, it failed. They charged us to replace it a second time and again used a carquest part. Three weeks after the second bearing was replaced, it failed. Autotech told us that heavy trucks might require a part from the dealer (shouldn't we have used a Dodge part from the beginning?) After the second fail, they got the bearing from Dodge and it worked great. To their credit, they didn't charge us for the 3rd fix. After multiple visits the truck sat at autotech for weeks while we waited for the bearing issue to be totally resolved. Third Issue: We also paid autotech to replace the pitman arm which helps with steering. Three months after fixing the pitman arm, the steering wheel became very loose. I took the truck to another mechanic and they discovered that when autotech replaced the pitman arm they didn't tighten a bolt on the pitman arm down all the way and this is why the steering was loose. We had to pay the new mechanic to fix it. Autotech told me on numerous occasions that the truck is old and the front end needs replaced. Fair enough. However, the age of the truck has nothing to do with correctly tightening bolts or using the wrong parts. There are other mechanics in town with better reviews. Wish I would have done my homework before choosing Autotech.

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