McDonald’s of Jackson Hole

Was it training day? I could see 9 workers, yet I still stood at the counter to place an order for 7 minutes, nobody else in the lobby. Food came quickly as expected since it was basic cheese burgers. But my, how disappointing McDonald's has become. Fast food has always been disgusting, but its like they sprayed the wrapper to keep the burger from sticking LOL. Also, we keep buying fast food because it's cheap and quick. But with these prices... and how tiny the burgers are. 🍔 Maybe they have always been this small, and I haven't been here in a while. Or maybe my hands doubled in size. At least this location still has $1 drinks. But why are locations taking away self refill machines? Your employees aren't on it to offer this. There was a line when I went back up. The cashier was also trying to deliver food to tables. What an ineffective system. Edit: Went back up to oder an ice cream cone. Had to wait for all other orders ahead to be processed. Unlike other locations that just turn around and make it on the spot. Plus, the cashier was having trouble locating where to deliver food. Also, I noticed at this and another location, the ice cream seems...off? It's not creamy anymore. It's almost like a vanilla sorbet or something. What's up with that? I don't understand this locations system or process change. It's fast food, not a restaurant. People can listen for their number to be called and come retrieve their own food, the cashier can do refills and ice cream to keep the lines and wait time down. It's tried and true, no need to change what works 🤣. Now, about these damn hamburge sizes that shrunk while the prices went up... 🤔

There are some absolute idiots working here. I ordered a sandwich with extra pickles and got no less than 40 pickles dumped on my sandwich, making an inedible mess.

the service I received was the worst I have ever had. the manger was rude and unhelpful. wasn't willing to help out with anything do to a messed up order from the drive though do to the the attendant couldn't understand English and because I was white treated me like a foreigner in a store I have been going to since I was a kid. would truly like to be reached out to by management to lodge a proper complaint B4 it continues and causes serious problems for there franchise.

Spent over $40 on separate meals, manager is ripping people off by selling all sauce after 1. Not one sauce per meal but selling every sauce that leaves the store. That's not policy and should definitely be looked into. What a joke not to get sauce after spending that much on food.

Great stop on our way to the airport. Breakfast was fresh & coffee was hot. The fella at the drive-through was happy & helpful & moved quickly.