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Moose Creek Ranch Cabins
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We stayed here two nights as we were in the area for my niece's lacrosse tournament. This establishment was full of very friendly and helpful staff! Loved the common lodge area. Nice warm fireplace and cozy furniture. Games and activities for the whole family. Our campsite was perfect for our 21ft camper complete with electric and water hookups. Just wish there would have been a fire pit at our spot! We'll be back!
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Moose Creek Ranch did not disappoint! The staff was super helpful, knowledgeable and friendly. Even after my mom shot every idea down the guy kept coming up with more ideas! They were very good! The place was clean and very kid friendly! They provided fire wood and ice and laundry (like what?!!! This made my week!!!)! They have e bikes to rent and they are sooooo much fun!!! They have horses!!! My kids loved the horses and all the fun yard games!!! Definitely will be looking into coming back here!!! Thank you Moose Creek Ranch!
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The customer service at this place is absolutely horrible! We were invited to a wedding here. Called to book and spoke to a female that was nice but didn’t really seem to know what was going on. We were told that we were booking a cabin but the female told us we were in a trailer not a cabin. I told her I would call back after I talked to the wedding party because we were bringing our own trailer. We then got switched to a cabin again so we thought. Talking to the same female now she was telling me they had us double booked in a cabin and a camping spot. Previously we were told there were no camping spots so I was happy to just book it since I would have my trailer with me. I booked it, received my receipt and thought we were all good. I then get a call from rude Emily who then told me that they canceled our camping spot and I now need to book the cabin. I told her I don’t want the cabin I want the camping spot. I told her why would I want to pay $1700 for a room when I will have my trailer with me and could camp for $200 when they actually do have a spot available? She then proceeded to tell me that that is not what the wedding party wants and was extremely rude! She then proceeded to email myself and the bride and tell her that I was being insistent just throwing me under the bus. The bride then told me to quit attacking her wedding venue when I wasn’t at all and I was a liar that they didn’t double book me. Well how would I have booked a camping spot with a receipt if I wasn’t double booked? I am a lot of things but not a liar! Long story short Emily needs to learn some customer service skills. If I was her boss she would be fired! We will not be attending this wedding! Thanks Moose Creek Ranch!!
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We stumbled across Moose Creek Ranch online looking for RV campsites. It was perfection! The staff were absolutely accommodating and incredibly friendly! Want the peaceful feel of the mountains and the sound of a river, MOOSE CREEK! Full of entertainment, indoor and outdoor. Enjoy s’mores by the campfires and hot cocoa in the lodge. Want to go horseback riding? It’s picture perfect. I can’t recommend them enough and could write a long review! Instead, take my word and go see for yourself.
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We enjoyed our two night stay at Moose Creek Ranch while visiting friends in Jackson and driving back to NY state. When booking, the lodge suite was not available for two nights so we were moved to a twin cabin the second night, which cost us more. The transition was a bit inconvenient but the staff was very accommodating getting the room ready as soon as possible. The twin cabin was beautiful; an updated small apartment. We wished we could have stayed longer. Both rooms were super clean, beds very comfortable. The lodge has a cozy western vibe with areas to relax, play games and grab a quick bite of oatmeal or bagel for breakfast. We loved the 5:00 am coffee! Horseback riding wasn’t open for the season yet, but they arrived and we enjoyed our visit with them. Bring bug spray of mosquitoes. Communicating with the very friendly staff was excellent! We highly recommend staying at Moose Creek Ranch and would come back if in the area.
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