Fitzgerald’s Bicycles – Jackson

Super high-quality bikes. Great demo fleet. The team in there was really nice and accommodating. Ryan hooked us up with some perfect bikes for what we were doing

Would give negative stars if I could. My service dog and I were assaulted by two large dogs as soon as I opened the door to the shop! What was worse was the workers, who obviously owned the mutts, did nothing about it. We were physically assaulted by one dog, brown in color, 4 times!!! I was holding my dog in my arms because their dogs wouldn't stop and they were climbing on me like that is what I was there for!!! No apology from anyone... What kind of humans run this place?!?! We just left and bought my $7000 bike at another local shop. Will never return here and will warn humans away. HORRIBLE HORRIBLE HORRIBLE experience. Shame on all of you. Despicable to allow your pets to attack my service dog and me, a human who requires a service dog. Just despicable. Love how we were assaulted and ignored the entire process (4 times over) by ALL employees present but then receive a response to this review within less than 30 minutes. Shows how little they care about actual customer service compared to what they want to show online. Two completely different worlds!

Really friendly staff, great puppies. Rented a fat bike and threw in the mitts and helmet for no extra cost. Fair pricing for the rental. Highly recommend. A great local shop!

Impressed with this place! Staff was friendly and knowledgeable. I hate bike shops, they feel cluttered and dirty. This shop was clean, had space to move between bikes, and had a pleasing atmosphere.

The team is here is super helpful and very easy to work with! I came into town solo looking for fat bike trail recommendations. They took the time to give me places to go and helped to make sure I had all the equipment I needed for three days of fun in the snow. If you are a novice or expert I highly recommend making Fitzgerald’s Bicycles your one stop shop for all your bike needs.