Fitzgerald’s Bicycles – Jackson

500 US-89, Jackson, WY 83001

Community Bike Shop of the Tetons – supporting Jackson Hole and the surrounding area with bike sales, maintenance, accessories and apparel.

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  • David Gilchrist   Jun 01, 2021

    great shop. friendly, knowledgeable and helpful. we were passing through town and needed an obscure part for our gravel bike. the mechanic at Fitzgerald's took the time to help us solve the problem with a part from their parts bin. great to have the bike back in operation for the rest of our trip.

  • Russell Goodloe   Aug 14, 2020

    Great bike shop. I destroyed the derailleur hanger on my Canyon(German brand) bike and every other shop in town just told me they didn't work on them. The guys at Fitzgerald were happy to help and found the part I needed, overnighted it, and installed it all within a couple days. Outstanding service and great mechanics

  • Jim Sober   Sep 27, 2021

    In town on vacation when I decided to replace the tires on my Trek gravel bike to a wider set so I could go on more single track and sandy conditions. Greta was very helpful in tracking down a larger set that would meet my needs. When the tires were installed they noticed the brake pads were also badly worn. Got those replaced as well. Very professional, friendly and eager to address my needs. I could not have asked for better service.

  • Damon Huber   Aug 25, 2022

    Super high-quality bikes. Great demo fleet. The team in there was really nice and accommodating. Ryan hooked us up with some perfect bikes for what we were doing

  • Charlie   Aug 19, 2022

    Would give negative stars if I could. My service dog and I were assaulted by two large dogs as soon as I opened the door to the shop! What was worse was the workers, who obviously owned the mutts, did nothing about it. We were physically assaulted by one dog, brown in color, 4 times!!! I was holding my dog in my arms because their dogs wouldn't stop and they were climbing on me like that is what I was there for!!! No apology from anyone... What kind of humans run this place?!?! We just left and bought my $7000 bike at another local shop. Will never return here and will warn humans away. HORRIBLE HORRIBLE HORRIBLE experience. Shame on all of you. Despicable to allow your pets to attack my service dog and me, a human who requires a service dog. Just despicable. Love how we were assaulted and ignored the entire process (4 times over) by ALL employees present but then receive a response to this review within less than 30 minutes. Shows how little they care about actual customer service compared to what they want to show online. Two completely different worlds!

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